This is such a scam site
This is such a scam site. It looks to me they don’t have money for payouts, possibly going bankrupt. You have been warned.
Inefficient customer service
After threatening a chargeback to my credit card of all the deposits I made on this site, I finally received my winnings after 34 DAYS. This is not a site where you can have fun because it’s simply not fun to be tangle up with their slow and inefficient customer service and false promises. I mean, seriously, 34 DAYS to get your winnings!!! I will never play on casino.com again. You have been warned.
Very bad service
Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.
Horrible site, using all variety of tracking apps to ban you from betting!
Worst site EVER
Worst site EVER. they take your money but won’t honour the new customer bonus and when you ask live chat customer service they don’t answer your question at all for ages and eventually say well you are not eligible to receive the bonus that they said would give but you arent sanctioned so can still deposit again!!! Absolute robbing site and cheaters and rude. Don’t give them a chance to cheat you too.
I wouldn't recommend this site
Overall I wouldn’t recommend this site to anyone because should you have a problem you should know that they in no way value or treat their customers with any respect.
Still have not replied
I still haven’t received any payments since my payout request was approved on the 11th of Dec 2020, it’s now the 4th of February. I’ve once again spoken to the operators via my tangiers account and have emailed the accounting team who still have not replied saying that I need to wait yet again another week. I’ve never withdrawn before why is it taking so long?
Couldn’t get my money back
Couldn’t get my money back and they were being so shady about the whole thing.
Extremely hard to get your withdrawal. I have been waiting over a month. Their live chat is useless as nobody gives you an answer and ignores constant requests for resolutions.
It doesn’t work
I won $3000 the end of Dec. I withdrew the money and they said they needed verification of who I was before I was paid out. I sent the info. Still have not been paid out and it has been over a month. I can’t even connect with live chat…it doesn’t work. no way to get in touch with anyone. I spent almost $800 of my own money.